This article explains what might be stopping the Fitbit app from working with your iPad and what you can do to fix the problem. Below are some common issues and how to fix them to get your fitness tracking back on track.
Fitbit App Not Working: How to Fix Fitbit App Not Working Issue
Most of the issues with your Fitbit and iPad are based on communication. Whether your iPad can’t detect your Fitbit, syncing won’t start, continue or complete, or there are pairing issues, most of these are simply a lack of communication. Below are several tips and tricks to fix those Fitbit and iPad issues.
Can't find an iPad app. If you have an iPad 3rd generation or older, you may have trouble finding the app in the App Store. You may need to download the iPhone version instead:
Fitbit won't pair with iPad. Once you've downloaded your Fitbit app, you'll want to pair it with your iPad. Make sure Bluetooth is turned on on your iPad. If it isn't, you'll never be able to pair it with your Fitbit.
