Hopefully one of these will fix the problem
Fix: Unable to Map Network Drive Windows 10 | Working Solutions | Rescue Digital Media
Mapping a network drive has many advantages, especially if you want to transfer files over a network faster. If you can’t map a network drive, Windows 10 has an easy solution that we’ll discuss in this post.
Creating a shortcut to another folder or drive shared on the network means that you map its location. What’s more, you can even create a shortcut to the network drive on your desktop for easier access.
Mapping a network drive in Windows 10 can help you quickly access data stored on another machine. A mapped drive is a quick and easy way to access an external hard drive.