If this doesn't work, please call customer service
Amazon Fire TV or Firestick slow or frozen? Here's how to fix it!
The Amazon Fire TV product line houses some of the best streaming devices on the market, thanks to a beautiful combination of solid hardware and an advanced operating system. While they work seamlessly most of the time, there are times when these streaming devices don’t perform well.
For example, some users report that their Fire TV often freezes and stutters. There are several factors that cause this. In this post, we will highlight some of these factors and their respective solutions.
If you can navigate the Fire TV interface but video content keeps buffering or freezing, your internet connection is likely the issue. Interestingly, Fire OS lets you check the status of your Wi-Fi connection.