Before you call your provider and start crying
SOLUTION: Android Messages App Not Working | Crashes and Won’t Load
If you are having trouble using the Messages app on your Android device, you can fix the issue with the following solutions.
You may experience issues with texting if the Messages app is out of date or buggy. Issues with your data plan or internet connection can also interfere with MMS and RCS messaging. Make sure you have an active data plan or connection.
Outdated operating systems, insufficient memory and storage space on your device, cellular service outages, and issues with Google Play Services can cause problems with the Messages app.
