It’s frustrating when you need to take a quick screenshot and your phone refuses to cooperate. The Android screenshot feature can stop working in a number of equally frustrating ways. These issues can occur at random times, or during specific situations, such as when you’re using work apps on your personal phone.

If the Android screenshot feature is not working on your phone or tablet, it could be due to the following reasons:

If your phone is issued by your work or school, it may have certain restrictions, such as not allowing screenshots. Even if you only use certain work or school accounts, those specific features may not allow screenshots.

Another cause is Chrome Incognito Mode, which doesn’t allow screenshots. The issue can also be caused by a mechanical problem, such as a broken button, or low storage availability.