According to experts, linking hotel keys to your Apple Wallet is a convenient and secure option, but the cost is also a barrier for both hotels and their guests.
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Hyatt believes a digital hotel key stored in your Apple Wallet is an extremely secure and convenient contactless alternative to physical keys and keycards. It’s also a small step up from the digital room keys already offered in the World of Hyatt app, as it uses the same near-field communication (NFC) technology.
It’s not unreasonable to question the security of a system like this, but experts believe that Apple Wallet keys, while not infallible, are even more secure than physical keys. However, they also point out that this convenience and security can come at a hefty price for everyone involved.
“It’s generally more secure to use a digital key because someone would have to get their hands on and compromise the mobile device to gain illegal access to the hotel room,” Aubrey Turner, executive advisor at zero trust security company Ping Identity, told Lifewire in an email. “People often leave their keys in the cardboard room key holder they’re given at check-in, which exposes the hotel room number to potential thieves and makes it easier to break in.”