Facebook is retooling its system for punishing posts that violate its rules, with the aim of giving users more details about why something is being removed.
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Social media platforms regularly play host to questionable content, whether it’s user-generated posts or comments, which is why they have content rules and enforcement policies in the first place. And after some self-reflection (with the help of an internal Oversight Board), Facebook is adjusting how it punishes those violations.
According to Facebook, the new policy will lead to less direct account bans, which the company says are often too aggressive for what it calls a “mistake.” So instead of sending someone to “Facebook jail” for what may have been a poor choice of words, the post or comment will simply be deleted and the user will receive a warning.
That warning will include details about what exactly led to the removal decision in the hopes of coaching users and preventing future violations. Although Facebook still plans to crack down on major violations (i.e. posts containing child exploitation, sales of non-medical drugs, etc.).