This article explains how to make an appointment using the Apple Store app. You can make an appointment for product demos, workshops, and (in most cases) repairs.
How to Make an Appointment at the Genius Bar at an Apple Store (2024)
The Apple Support app provides troubleshooting information and contact information. It’s the fastest way to schedule an appointment at the Genius Bar, especially if you own multiple Apple devices.
If prompted, sign in to the Apple Support app with your Apple ID.
Under My Devices, select the device you are having problems with.