This article explains how to check the Google Workspace Status Dashboard to determine if Gmail is down, plus how to access the Gmail Help Center for solutions to common problems. Instructions apply to the desktop version of Gmail.com.

If you are having issues with your Gmail account, the service may be disrupted or completely down. However, it could also be your fault. Check the current status of Gmail before taking any other action.

Go to the Google Workspace status dashboard.

Go to the listing for Gmail and look at the Current Status column. A green button next to Gmail indicates no known issues, an orange button indicates a service disruption, and a red button indicates a service outage.