To reset a HP-made laptop running Windows 11 or 10, you can use the standard methods for the operating system. If you are running an earlier version, you can use a separate program from HP to wipe your computer and reinstall the operating system.

All Windows 11 computers have a feature called Reset This PC that will restore the device to its factory settings. Here's how to use this feature:

Connect your computer. Do not reset your device while it is running on battery.

Select the Start button, then select Settings.