You may encounter several issues when trying to play Final Fantasy XIV. One issue that many players have experienced is a black screen when trying to log into the game, preventing them from accessing the character selection screen.
FIX FINAL FANTASY XIV crashes, won't launch, freezes and black screen
The black screen, also known as the black screen of death, is a common issue in FFXIV. Many players are used to seeing this issue when they try to jump into the online game during busy hours or when a new expansion has launched, with many people trying to access the game at the same time. There are a few things you should know about the black screen and what you can do about it.
When FFXIV players encounter a black screen while playing the game, there are a few ways to fix it. One of the easier ways to do this is to restart the game and try again. Sometimes this simple error occurs when they start the game and can be quickly fixed because their launcher did not receive all of the update files correctly. You should run a game repair scan to double check these files, especially after a recent patch. But if something else is needed, there are other ways to get around this issue.
The next step is to check your graphics card drivers. Sometimes the problem can be on your end and a recent update to these files could be the solution. How you go about this will vary depending on the type of graphics card on your machine, but you can check the NVIDIA or AMD website to see what updates you might be missing.
