If your Microsoft Surface won't connect to Wi-Fi, it won't be able to download files or load websites. You might also notice that the Wi-Fi signal strength icon in the taskbar disappears, indicates a low signal strength, or displays an X. In this article, we'll help you fix your Surface Pro's Wi-Fi not working issue so you can get back online.

There are many reasons that can cause WiFi issues.

The long list of potential problems can make Wi-Fi issues seem intimidating. Fortunately, the solution is often simple. Follow these solutions in the order you see them here, which are listed from least to most complex:

Turn on Wi-Fi. It may seem obvious, but it’s easy to accidentally turn it off, and it only takes a few seconds to confirm whether this is the reason your Surface Pro won’t connect to the internet.