Most of the time, VPN services work without a hitch. So it can be confusing or frustrating if you suddenly have trouble connecting to your VPN. If your VPN is being a bit cranky and refusing to connect, this step-by-step troubleshooting guide can help you get back up and running.
Is Your VPN Not Working? Here's How to Fix It! (VPN Troubleshooting)
If your VPN is not connecting, you can try the following solutions:
Check your internet connection. It may seem obvious, but make sure your network connection is working. If you can’t connect to the internet, check that your device is connected to the correct access point.
Check your login details. Not having the correct or up-to-date login details is another obvious but often overlooked detail. If you are using a free VPN service, check the website to see if the details provided by the VPN service have changed or if your password needs to be updated.