Alexa devices like the Echo and Echo Dot have a great feature that lets you listen to the same audio in multiple rooms. However, it doesn’t always work as expected. You might notice that music isn’t playing on one or more of your Echo devices, or that one or more Alexa devices are unreachable during setup. Audio might not sync properly between Echo devices.
How to Fix Alexa Multi-Room Music Loss [Full Reset]
If Alexa multi-room audio isn’t working for you, you can easily get the feature working again by following a few steps.
To resolve the issue with Alexa multi-room audio, perform the following steps in the order listed.
Connect the Echo devices to the same Wi-Fi network. If Alexa devices are not connected to the same network, you will get the error 'device unreachable'. Connect the Echo devices to the same Wi-Fi network and see if this resolves the issue.
