When you use Alexa to control an Echo smart speaker, you tell the Echo to play music, check the weather, answer questions, deliver news, share sports scores, control other smart devices, and more, using your voice commands.
Why does my Alexa app say Echo is offline? Solutions to fix it
Although Alexa and Echo work well together, Alexa will sometimes report that the Echo device is offline. Users can usually resolve this issue quickly and easily with some troubleshooting.
There are several reasons why an Echo device may appear to be offline and unable to respond to Alexa:
Whatever the cause, you can get Alexa and your Echo device back in sync with a few simple troubleshooting steps.
