Subtitles not working properly on Amazon Prime Video can be frustrating, but there’s usually an easy fix. Here’s what to do to fix the most common issues, and what to do if the problem persists.

There are a few reasons why subtitles may not work with your Amazon Prime Video account. These include:

It is generally best to start with the easiest and most likely solutions. Try each step separately and in order until you find the one that solves the problem.

Check your subtitle settings. The settings menu of your Prime Video app is the first place you should go to try to fix a subtitle issue. Toggling subtitles off and back on can recalibrate the subtitle display and ensure they appear correctly.