Nothing will throw you out of the game faster than an Xbox One controller that won’t turn on. You can usually tell it’s not working if the Xbox button doesn’t light up. When a controller is functioning normally, pressing the Xbox button will cause it to flash and then stay on.

Some issues that cause an Xbox One controller to not turn on may require professional repairs or require you to purchase a replacement controller. However, there are several things you can try first to try and resolve the issue.

Most problems that cause an Xbox One controller not to turn on have to do with the batteries or battery contacts, the Charge and Play kit, firmware issues, or internal hardware errors. Some of these can be fixed at home, others cannot.

These are the most common issues that cause an Xbox One controller to not power on: