We solve audio problems for Windows and Mac
Troubleshooting audio issues in Windows 10 | HP Computers | HP Support
Common sound issues you may experience when the sound on your laptop is not working include stuttering in the sound, difficulty connecting an external audio device, or the sound simply not working at all.
These and other audio glitches can be caused by hardware and software issues. For example, your laptop speakers or headphones may not be working, or a new operating system update may have added a patch that may conflict with your old audio drivers or sound card software.
Also check out our YouTube channel where we created a short video discussing some of the solutions below: