If your iPad seems stuck on a black screen and won’t respond to touch, try one of several solutions to get your iPad working again. Start with the easiest solution and work your way through more difficult potential solutions.

Press and hold the Sleep/Wake button for at least 30 seconds, or until you see the Apple logo. This step will force a hardware shutdown, which should override any software issues that might be preventing normal operation.

If your iPad is showing a black screen, the problem may be that the battery is dead. If the battery is too low to support a low battery message, the iPad will not have enough power to display the charging icon.

Let the iPad charge for at least 20 minutes or overnight.