Losing video on FaceTime defeats the purpose of it. While audio works, nothing beats seeing someone’s face. Wondering why your FaceTime calls end up as a black screen? Here’s why it happens and how to fix it.
How to Fix Black Screen Issue on Facetime
There are several possible reasons why FaceTime is showing a black screen. From software to hardware issues, here are some possible causes:
Most of the solutions for a black screen on FaceTime are things you can do at home. With a little time and patience, you should be able to get your calls working again. Here are a few solutions that have worked for us:
Check which camera is selected. The rear camera may be turned on instead of the selfie camera.