For most gamers with modern SSDs, Diablo 4 should load into the main menu quickly. However, some players on PC, PS5, and Xbox platforms are encountering a frustrating black screen error upon launch.
How to Fix Crash on Startup/No Start | Diablo IV | Complete Guide
This error has no error code and is characterized by an unusually long period of darkness when launching the game. This error affects players on all platforms, be it PS5, Xbox, and PC.
The best solution for the black screen on startup error in Diablo 4 is to restart the game. But this will not be a simple restart as there are a few steps that you need to complete before restarting the game.
While PS5 and Xbox players will be limited to this workaround, PC users still have a few options. If you’re still unable to get past the Diablo 4 black screen error when launching on PC, you should be able to find the “LocalPrefs.txt” file within “Documents – Diablo IV”. Open this as a text file and change the values for “Adapter” and “DisableChromaEffects” from zero to one.
