Before You Call HBO Max Support
Why isn't HBO Max working?
HBO Max might be one of the most popular streaming services (especially since it’s the only one that streams Friends ), but it also has its fair share of bugs and glitches. One of the worst is the “Cannot Play Title” error code, but the good news is that you can easily fix it and be watching your favorite show in a matter of minutes.
If you encounter this error, there are several troubleshooting steps you can take. They are listed below, from easiest to most difficult to fix. If you are seeing the error message "HBO Max Cannot Play Title," these solutions may help.
Before you do anything else, try playing a different title or loading HBO Max in a different web browser. This will check to see if the issue is HBO Max-wide or if it’s something with that specific TV show. Sometimes server issues can be difficult to diagnose, but this is the easiest step.
