The Netflix error code NW-2-5 indicates a network connectivity issue, which means that your device is unable to reach the necessary resources to properly use Netflix. It’s a relatively common yet tricky problem to identify and fix, but by following the right steps, you can usually fix it on your own.
How to Fix Netflix Error Code NW-2-5
The specific steps you need to take may vary slightly depending on the device you're using. To fix a Netflix error code NW-2-5, follow these instructions:
Press Retry on the error screen. Sometimes that's all you need to do.
If your device has a sleep mode, make sure to turn it off completely and then turn it back on. In some cases, you may need to unplug the device for up to a minute before turning it back on.
