If your Nintendo Switch can’t connect to Wi-Fi, you won’t be able to download titles, play multiplayer modes, or use voice chat. You can still play most games, though.

The switch may not be able to connect to a network during initial installation, or may lose connectivity later.

The Nintendo Switch can lose its connection or not connect for several reasons. Some of the causes are:

Try these troubleshooting options to get your Switch back online. If nothing works, you'll need to contact Nintendo Technical Support.