This article will help you troubleshoot missing audio issues on your iPhone.

The steps below, listed from easiest to most difficult, will help you troubleshoot and identify the root cause so you don't encounter this problem again. Follow these troubleshooting steps in order to get your iPhone working properly again:

Test your iPhone speaker. Select Settings > Sounds & Haptics. Under Ringtones & Notifications, move the slider to the right to increase the volume. If you hear a sound, your iPhone speaker is working. If you don’t hear any sound, your device may need a hardware repair.

Unsilence calls on your iPhone. The Ring/Silent switch, also known as the Mute switch, has two positions. When the switch is pushed towards the back of the device, the color orange indicates that the switch is in silent mode. Push the switch towards the screen to turn on sound.