If Razer Synapse isn’t detecting your Razer mouse or keyboard, it could mean that the peripheral isn’t working properly. You’re also unable to customize the device or load the profiles your game requires. Here’s how to fix the issue of Razer Synapse not detecting mouse or keyboard on a Windows PC.

There are several reasons why Razer Synapse may not be working.

It is a device manager. Any incompatibility between Synapse, Windows, the device drivers and the device will result in problems.

Usually it just comes down to making sure everything is up to date, but there could be other issues that are harder to track down, like dirty or defective USB ports.