If you tried to redeem Echoes in Wuthering Waves and got the error “Redeem failed”, you’re not alone.
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Since April 30, the Echo Summon event has been live in Wuthering Waves, allowing players to send and receive Echo gift cards to and from their friends to spice up their Echo lineup. You can redeem the cards you receive for a chance to earn five-star Echoes to level up your Resonator. However, when redeeming an Echo, you may encounter a "Redeem Failed" issue and wonder how to fix it.
For those of you who are puzzled, the “Redeem Failed” error message does not indicate that the redemption process failed. It simply means that you were not lucky enough to roll a five-star Echo with the gift card you used in Wuthering Waves—just this one time—and instead received an Echo of a lower rarity.
The only way to "fix" it is to redeem more Echo cards until you get a five-star Echo. It usually takes several tries before you get a five-star Echo. Otherwise, everyone would be rolling powerful frequencies and defeating all their enemies, right? According to Kuro Games, there is only a 30 percent chance that the card you redeemed will drop an Echo of the rarest type.
