How to fix the error 'Error retrieving information from server [DF-DFERH-01]' – Knowligent
How to fix the error 'Error retrieving information from server [DF-DFERH-01]'

How to fix the error 'Error retrieving information from server [DF-DFERH-01]'

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Summary by Helpdeskgeek com • Sky Tech on Youtube • Published 1 year ago

Redownload or update your apps

HOW TO FIX THE ERROR WHEN RETRIEVING INFORMATION FROM THE DF-DFERH-01 PLAYSTORE SERVICE.

Did you get the error message "Error retrieving information from server. [DF-DFERH-01]" while downloading or updating your Android apps? There might be issues with your Play Store app or Google's Play Store servers are down. There are other reasons why this error occurs and prevents you from downloading new apps or updating existing apps on your Android device.

Some common causes of this issue are your internet connection has stopped working, Play Store cache files have become corrupted, a recent Play Store update went haywire, your phone has incorrect date and time settings, and more. The solutions lie there too.

Since the above error occurs when you download or update an app, you should check if your phone's internet connection (Wi-Fi or mobile data) is working.