How to fix the error "We couldn't find a camera compatible with Windows Hello Face" – Knowligent
How to fix the error "We couldn't find a camera compatible with Windows Hello Face"

How to fix the error "We couldn't find a camera compatible with Windows Hello Face"

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Summary by Helpdeskgeek com • Tricknology on Youtube • Published 11 months ago

Try it before taking it to the repair shop

How to fix the 'We couldn't find a camera compatible with Windows Hello Face' issue in Windows 11

You want to set up facial recognition unlock on your PC, but Windows says, “We couldn’t find a camera compatible with Windows Hello Face.” What exactly does this error message mean, and how do you fix it? This tutorial will explain it all.

There are several factors that can cause conflicts between your webcam and Windows facial recognition. These factors include a malfunctioning camera driver, corrupt system files, a buggy/outdated operating system, etc. Also, Windows Hello facial recognition will not work if your computer does not have an infrared (IR) camera.

With a compatible IR camera, you can always fix temporary glitches that prevent Windows Hello facial recognition from working properly. Updating the HelloFace driver and reinstalling the Windows Hello facial recognition app are proven solutions to resolve issues.