The Xbox Series X and S both use a jack on the controller as the primary way to connect a headset, so if the controller jack stops working, you’ll find yourself unable to chat with friends both in and out of games. This issue can be caused by both hardware and software issues, many of which you can troubleshoot yourself.
How to Fix the Headphone Jack on Xbox Series X/S Controller Without Opening It (Easy Method!)
When the headphone jack on an Xbox controller stops working, it could be due to a hardware or firmware issue. The headphone jack itself can fail in a number of ways, and corrupt or outdated firmware for both the console and the controller can also cause this issue.
Additionally, many audio issues are blamed on the headphone jack when in reality they are caused by something else. Issues like a damaged headphone jack, muted headset, and incorrectly configured voice, privacy, or parental settings on your Xbox can all cause your headset to not work, just like a bad headphone jack.
To fix the broken headphone jack on your Xbox Series X or S, follow these instructions:
