The black screen of death error on the Oculus Quest or Quest 2 manifests as a black screen, either black or lit up with nothing on it. Sometimes the Oculus logo may appear before the black screen begins. This article covers troubleshooting and how to fix the black screen of death on the Quest.
Several issues can lead to the black screen of death, including dead batteries, stuck updates, corrupt firmware, and even hardware issues. If you’ve changed your Oculus password and your Oculus can no longer log in, it may get stuck trying to update, causing the black screen of death. If the firmware is corrupt or the hardware itself is damaged, that can also cause a similar black screen issue.
To fix the black screen issue and get your Oculus working again, try the following solutions:
Make sure you charge your headset. If your headset is dead, you will only see a black screen. Plug your headset into a compatible USB charger and leave it alone for a moment. If it doesn’t seem to charge, try a different charger or make sure you’re using a compatible charger. The Oculus charger outputs 2A, so using a charger with a lower amperage will make charging take longer.