If your Xbox Series X or S controller isn’t recognizing your headset, it could happen for a couple of different reasons. If other players can’t hear you and you can’t hear them, that’s a good indication that the headset is broken or not recognized by the controller. You might also appear muffled in chat and not be able to control your chat volume.
How to Fix the Headphone Jack on Xbox Series X/S Controller Without Opening It (Easy Method!)
There are a few different issues that could be causing this, including hardware and firmware issues. There could be an issue with the controller firmware, the headset itself could be broken, or you may have incorrect communication settings that are causing the controller to appear not to recognize the headset.
If your Xbox Series X or S controller doesn’t seem to recognize your headset, try the following potential solutions:
Check your controller connection. If you haven’t played in a while, pick up your controller and check that it’s actually connected to your Xbox console. Is the USB cable unplugged? Did the controller turn off or sync to another console or computer?
