If you've downloaded the official Roku mobile app on your phone, but the app isn't recognizing or displaying your Roku TV, here are some troubleshooting steps to get the app connected to your TV anyway.
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If the Roku app isn’t seeing your TV, there may be an issue with your network settings or permissions for your TV or smartphone (or both). Here are a few possible reasons for the problem:
You can go through these troubleshooting options whether you're using the Roku app on your Android or iOS device. Start with the most common issue at the top of this list and work your way down until you've resolved the problem.
Enable your Roku TV to use mobile apps. Select Settings > System > Advanced system settings > Mobile app management > Network access. Choose Standard (most common) or Allow (for advanced configurations).
