How to Fix the 'Trusted Platform Module Has Malfunctioned' Error in Windows – Knowligent
How to Fix the 'Trusted Platform Module Has Malfunctioned' Error in Windows

How to Fix the 'Trusted Platform Module Has Malfunctioned' Error in Windows

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How to Fix Microsoft Teams Error Code 80090016 Your computer's Trusted Platform Module is defective

Keep getting the error "Trusted platform module has malfunctioned" in Windows 11 or 10 when trying to activate Microsoft 365 apps? We'll show you how to fix it.

Microsoft 365 apps like Word, Outlook, and Teams will display a “Trusted platform module has malfunctioned” warning during authentication if they encounter issues communicating with the Trusted Platform Module (TPM) chipset on your PC. You may also see error codes like 80090030, 80090016, and 80284001.

Follow the instructions below to fix the "Trusted platform module has malfunctioned" error on a Windows 10 or 11 PC. Make sure to reactivate your Microsoft 365 products after each solution. You may need to set up Windows Hello or your PIN repeatedly after some solutions.