When you are connected to a hotspot but there is no internet access, you may not see any errors that can help you identify the reason; the internet simply stops working. However, troubleshooting and fixing the cause is not difficult.
What to do if mobile wifi hotspot is connected and internet is not working
When you connect to the internet via a hotspot, there are multiple potential points of failure, and any one of them can cause connectivity issues. Your hotspot’s network can stop working if your phone runs out of battery or the Wi-Fi goes down.
The best way to troubleshoot these issues is to start with your mobile device, as this is the source of your internet connection. Once you have confirmed that the mobile device is not having any issues, move on to your computer.
Are you connected to your hotspot but can’t open any websites? Maybe your hotspot connection unexpectedly drops and you can’t connect anymore. Either way, these troubleshooting tips will get you back online in no time:
