Turning off a device is a common first step in troubleshooting almost any tech issue, and Windows 11 is no exception. But what do you do when your computer won’t turn off? Luckily, there are several easy solutions.
How to Fix Your Windows 11 PC or Laptop Won't Shut Down Issue
A computer that stays on when you try to shut it down is often due to a software problem. The operating system has a bug or a program is interfering with the PC's operation.
Another reason is a broken power button. This is rare, so most people don’t need to worry about it, but there are other ways to shut down Windows 11 that don’t even use the physical power button.
It could also be that there is nothing wrong with Windows or the power button, but that a specific setting is turned off. This makes it seem like you can't shut down the device, even if you press the power button.
