One of these solutions will do the job
How do I fix Windows 10 won't shut down? [8 solutions]
Unless you have a problem with your computer, your Windows computer should shut down with a click of an option. If Windows does not shut down despite repeated attempts, there is probably a problematic element on your machine.
Sometimes it can be hard to figure out what exactly is causing Windows to shut down on your computer. It could be an app, a system issue, or something else. Either way, there are multiple methods that you can try and apply, and one of them should probably fix the problem for you.
If the normal shutdown option from the Start menu doesn't work for you and Windows won't shut down, you may need to use the forced shutdown method. This will force your computer to turn off, regardless of what state it's in.
