It can be a showstopper when an Xbox console like an Xbox One stops reading discs. However, this problem isn’t limited to just video games, as sometimes an Xbox console won’t read discs with music or movies on them either.

Problems detecting or reading a disc on an Xbox console can be caused by a variety of things, ranging from a damaged disc and a software bug to old hardware that has reached the end of its lifespan.

Here are all of the best solutions for getting a disc to work on an Xbox console, organized from simplest to most advanced. If possible, work through this list in order, as often the easiest solution is the one that works the fastest.

Try a different disc. The first thing you should do is see if the problem is with the disc or your Xbox console. The quickest way to do this is to simply insert another disc, if you have one, and see if you encounter the same problem.