If the Xbox One controller headphone jack is not working, it may manifest itself in the following ways:
How to Fix the Headphone Jack on Xbox One Controller Without Opening It (Easy Method!)
Disconnecting and reconnecting the headset may temporarily fix the issue, but there are other solutions that can improve long-term performance.
When an Xbox One controller headphone jack stops working, it’s either a hardware or firmware issue. Xbox One controller headphone jacks aren’t soldered in place, so regular use can cause the contacts to loosen. When this happens, your Xbox One might not recognize your headset, or you might experience poor audio quality.
Audio issues are sometimes blamed on the headphone jack when something else is the cause. For example, damaged headphone jacks, a muffled gaming headset, or incorrectly configured privacy settings can all cause headphone jack issues.
