Chromebooks are great devices for staying connected and getting tasks done. But a Chromebook touchpad that isn’t working can ruin your day. It can even make you feel like you have a bricked Chromebook that needs to be fixed. There are a few things you can try to fix the problem.
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There are a few reasons why a Chromebook touchpad might stop working. Dirt and debris on or under the touchpad can interfere with the physical operation of the touchpad. Crashed or malfunctioning software can cause the cursor to stop moving. Some Chromebooks have a key combination that allows you to disable the touchpad.
There is a good solution for a bad touchpad that is also a good diagnostic step. Use the touchscreen on your Chromebook to navigate (if applicable) or connect an external mouse. If either or both work, then the problem is specific to the touchpad and not a larger problem with the Chromebook.
Once you’ve determined that you have a touchpad issue, and not something more serious with your Chromebook, you can start troubleshooting the problem. Here are some potential solutions you can try:
