This guide describes solutions you can try if you experience the following issues with your Chromebook:

Although dozens of manufacturers make Chromebooks, they are all susceptible to the same hardware and software issues. There could be a few reasons why your Chromebook won’t turn on:

Try these steps in the order presented until your Chromebook is working again:

Check to see if your Chromebook is charging. You can tell if the charger is plugged in by looking at the small LED lights near the charging port. Depending on the manufacturer, you should see a blue or orange light while your Chromebook is charging.