Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their devices won’t turn on. Here’s why this happens, how to troubleshoot your Fitbit, and get back on the road. These solutions apply to all Fitbit models.
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There are many Fitbit models, including bands and smartwatches, but all Fitbit devices suffer from the same issues. Often, a Fitbit device that won’t turn on is due to a low battery, a charging issue, or a software glitch. Whatever the issue, there are a few simple fixes you can use to get your Fitbit device working again.
Here are some basic troubleshooting steps you can try on your Fitbit device. Try each troubleshooting step in the order presented here for the best chance of fixing your Fitbit quickly.
Clean your Fitbit. If your Fitbit has been stored for a while or exposed to dust, dirt, or grime, the charging contacts on the bottom of the device may be too dirty to charge, preventing the device from turning on. Clean the charging contacts on your Fitbit, as well as the pins on the charging cable.
