You are not alone, many players are trying to get a refund for their Roblox items. Some want to get rid of the experience they accidentally bought and others want a refund for deleted items. Speaking of deleted items, many players got their money back after the Roblox lawsuit settlement. But that doesn’t make it easy to get a refund. The policies of this platform have become even stricter. However, you can always try and explain your problem to them. So for your reference, below we have listed everything you need to know about how to easily get a refund for accidental purchases and deleted items.

Unfortunately, Roblox generally does not offer refunds for accidental purchases of items and experiences. And they advise you to be careful when buying. However, you can still contact customer service and try to explain your problem. Please note that the refund request process is different for each payment method.

If you made your purchase via Credit Card, Google Play Purchases, or PayPal, here are the steps to submit a refund request. Before proceeding, please note that users with “Xsolla*Roblox” on their statement will need to contact Xsolla Customer Service. If your statement only shows “Roblox,” please follow the steps below.

If your refund request is accepted, you will receive your refund within a week. And if you made purchases using other payment methods, such as Apple, Microsoft Stores, and Amazon. Then Roblox cannot help you and you will have to contact the following payment providers directly.