This article explains how to recover a forgotten password and shares standard questions that Gmail will ask during the process. These steps apply to all Gmail accounts and work the same on all computer browsers.
Recover your Google and Gmail password
Follow these steps to reset your forgotten Gmail password and regain access to your account.
First, make sure that you (1) have a secondary email address set up for your Gmail account or (2) have not logged into your Gmail account for five days.
Open Gmail and enter your email address in the space provided. Press Next.
