Are you having payment issues with your Final Fantasy XIV account? It’s not uncommon for players to run into issues with any change in payment processors. If you’re having trouble renewing your subscription, skip the hassle of battling through the Mogstation payment interface and purchase a Game Time Card.

Whether you buy one online or in-store, an FFXIV Game Time Card can be renewed on your Mogstation dashboard, just like pre-order codes or gift item codes. The only difference is that instead of the option under Registration Codes, you’ll find it under your subscription renewal options at the top of the page.

The annoying thing is that Game Time Cards are only included in the Standard Subscription tier. If you only have an entry-level subscription, you will need to upgrade to Standard before you can even redeem a Game Time Card. Also, don’t forget to disable any active VPNs on your computer or browser before trying to activate the code. Mogstation often gives an error code i2501 when it detects a VPN while processing something payment-related.

Another handy workaround for most payment related issues in FFXIV is to purchase Crysta instead. This paid premium currency can be used to both renew your subscription and purchase items from the Online Store. And unlike all other payment methods, you can use PayPal to add Crysta to your account. Most of the time, cutting out the extra middleman will help bypass any payment issues you’re experiencing.