Whether your messages aren’t syncing or you’re having trouble finding new files, refreshing Microsoft Teams can help fix these and other minor app issues. It won’t delete your account data and lets you refresh your app in a few simple steps. We’ll show you how to do it in Teams on your Windows 11 or Windows 10 computer.

There are a few other reasons to refresh Teams: you’re experiencing issues with the app, new contacts aren’t showing up in the app, the sidebar isn’t showing all of your chats, and more.

Please note that Teams does not offer a dedicated option to refresh your chats. You can only refresh your files within the app, which forces Teams to reload all available files in your chats. Other methods, such as closing and restarting the app entirely and deleting the app’s cached files, will force Teams to reload many app components, potentially solving the app’s various issues.

To get started refreshing Teams, use the methods in the order below. This will ensure that you resolve your issues with the app as efficiently as possible.