If you accidentally sent the wrong game or to the wrong account and want to refund a gift on Steam, this guide has you covered with all the steps you need to take. While sending games as gifts to your friends on Steam is a convenient option, there are times when you send them to the wrong account or there are other unknown issues.
How to refund a gifted game | Steam Guide | Updated
It is quite common to accidentally send one or two gifts among players, but since there are no instructions on the platform on how to return them, players are visibly confused. Fortunately, there are two ways to return the gifted game, and you will just have to meet the requirements.
If you want to refund a gift on Steam, it’s important to focus on one thing: whether the gift was redeemed or not. If you accidentally gave a game that you don’t want, tell your friend to decline the game and the refund process will start automatically. You can also tell them not to redeem the game on Steam and you should receive the refund within 30 days after the gift expires.
However, if they have already redeemed this game, players should ask them to use the traditional method of refunding the game on Steam. They should initiate a refund within 14 days of redemption after playing the game for less than 2 hours, and that should be enough. Unfortunately, if you accidentally send the gift to an unknown account, there is not much you can do about it other than contact that person or try to get some help on Steam Support.