If your mouse is not moving, it is difficult to know whether the problem is a frozen application, your laptop touchpad, or just a frozen computer. This behavior can occur in the following ways:

You may think that the problem with your mouse or touchpad is due to the mouse cursor not moving, but that is only one possibility and it is far from always the case.

Other causes include a partial computer crash, one app using all the CPU resources, a crashing mouse driver, or a frozen application.

The troubleshooting steps below will help you isolate the problem and unlock a stuck mouse on a laptop.