Is Alexa really down? If your Amazon Echo isn’t responding, are the Amazon servers down? Or is it just you? This is an important question to answer if Alexa is not working. If the problem is on your end, waiting for the Amazon servers to come back online can literally take an eternity. But don’t worry, there are a few ways we can tell if the Amazon Echo service as a whole is down or if it’s just you.
Is Your Amazon Echo or Alexa Down Today? You're Not Alone
The first thing you need to do is just ask her. Alexa can check the network status herself, so she will let you know if there is an Amazon Echo outage or if the servers are down.
If Amazon’s servers are down, you may not be able to use your Alexa device. That’s a good indication that the problem lies with Amazon.
Sometimes Alexa can respond locally, though, so you can always try third-party sources before deciding the problem is yours.
