If you turn on your Nintendo Switch and find that the internet functionality isn’t working, that could mean one of two things: It’s either down for everyone, or there’s something wrong with your system or network. In almost all cases, the issue is temporary and can be fixed by tweaking a few settings or simply waiting.

Here's what to do if Nintendo Switch Online isn't working.

Before you try any troubleshooting steps, you should check if the service is down for everyone. Here’s what you need to do.

Check the status on the Is the Service Down website. This page not only lets you know if Nintendo Switch Online is currently down, but also includes a graph of the issues people have reported over the last 24 hours.